- Download and save this form, complete all fields as needed, and then print the completed form.
- Carefully package your product, including your completed form in the box. Put your RMA number on the outside of the package.
- Mail your product to us at the address below. You will receive an email when your product has been received.
101 N. Plains Industrial Rd., Bldg. #4
Wallingford, CT 06492
- Your product will be repaired and shipped back to you within 5-10 days of receiving it.
Note: If you are in the local area, you may also bring your product to the address above during our normal business hours (Monday – Friday, 8 AM to 4 PM). Your RMA form must be received before the product can be dropped off.